Tap Zap Go EV Charging Instructions
- Park your vehicle in a bay and ensure that the CCS2 charge plug and cable will reach your charge port
- Plug the CCS2 plug into your charge port
- On the payment terminal (small screen on the left), select your charging bay and follow the payment instructions on the screen
- Scan the QR code to view your charging session on your mobile phone
- Charging will stop automatically when complete. To stop charge manually, select your session on the payment terminal and follow the instructions
on the screen. When you have finished charging, please put the charger plug back in its socket on the charger - Please scan the QR code on the payment terminal at the end of your session if you require a VAT receipt
- Please vacate the charging bay immediately to avoid overstay fees
Please note
- All debit & credit cards accepted (except Amex)
- Unit Price – £0.49/kWhr, including VAT
- Overstay fee of £0.50/minute after 5 minutes – If your vehicle remains plugged in or it remains in the charging bay after
you have finished charging, even if it is not plugged in then you will be charged £0.50/minute after the first 5 minutes - This machine will pre authorise £50 on your credit/debit card. This will then credit
back and you will only be charged for the amount of electricity consumed - For routine feedback or information, please visit www.tapzapgo.co.uk
- For urgent assistance, please phone 0208 804 2000
- Monitored CCTV is operational on this site 24/7
EV Charging Instructions
To use the Tap Zap Go chargers, please refer to the information provided above.
If you need help with things like releasing your car’s charge port, starting or stopping charging, or any other EV-specific functions, please check your vehicle’s user manual or contact the manufacturer directly. Each electric vehicle can operate slightly differently, so the best guidance will come from the people who made your car.
Charging your electric vehicle is simple and convenient with the Tap Zap Go charging stations. Situated at the Whitewall Centre on Whitewall Road in Strood, Kent (ME2 4DZ), these ultra-rapid 120 kW CCS2 chargers provide fast and easy access to power. With four charging bays ready to use, you just need to plug in and tap your contactless debit or credit card (excluding AMEX) to begin charging right away. There is no need for apps or RFID cards, making the process hassle-free.
The Tap Zap Go chargers use 100% green energy generated entirely from on-site solar panels, making them an environmentally friendly option for electric vehicle drivers. Charging costs are competitively set at £0.49 per kWh, with a £0.50 per minute fee if you stay connected more than five minutes after charging is complete. Whether you are commuting, running errands, or simply passing through, this easily accessible site on Medway City Estate offers a fast and sustainable way to keep your EV powered up.